german wrote:
I got one just now and so far I am ready to return it. After working with it for at least two hours I cannot figure it out. And believe me, I am a computer specialist. The impression I get is that the product was released before the infrasture was ready for it. The manual talks about upgrading the maps by going to the web site, and the site does not work (cannot connect to it). The touch screen is slow as molasses and frustrating to say the least. Tried calling customer support, and I am asked to leave a message due to the high volume of calls. GO FIGURE...
The customer support is in the process of moving to the US, the site will be up. I called customer support last night, and a guy answered promptly and was very helpful. I've never had a GPS unit before, the plenio is my first, and I have to say, if a "computer specialist" cant figure it out, i'm amazed. It was very intuitive and simple, right out of the box. I plugged it in, it locked on, and I drove. I figured it all out while driving, and eating a sandwich.