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DesertRose
PostPosted: Wed Aug 29, 2007 6:44 pm 
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Joined: Thu May 17, 2007 9:39 pm
Posts: 6
Just started this afternoon, suddenly lost satellite reception & can't get it back.

I am literally lost w/o my GPS . . .

TIA!
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Chinook
 Post subject:
PostPosted: Wed Aug 29, 2007 7:29 pm 
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Joined: Fri Jan 13, 2006 2:51 pm
Posts: 1704
Location: Alberta Canada
Which model and what are you seeing on your screen?
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DesertRose
 Post subject:
PostPosted: Wed Aug 29, 2007 8:08 pm 
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Joined: Thu May 17, 2007 9:39 pm
Posts: 6
Nuvi 350. It started very abruptly, suddenly beeped & said she lost satellite communication. Keeps trying to acquire but can't. When I restart she asks me if I'm indoors, am I in a building & is today Aug 29.

Then goes back to trying to acquire but can't.

Yipes!
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Motorcycle Mama
 Post subject:
PostPosted: Wed Aug 29, 2007 8:28 pm 
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Joined: Tue Jan 09, 2007 6:00 pm
Posts: 804
Location: Virginia
Be sure that your firmware is updated to the latest version.

And perform a hard reset.
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DesertRose
 Post subject:
PostPosted: Sat Sep 01, 2007 4:49 pm 
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Joined: Thu May 17, 2007 9:39 pm
Posts: 6
Thanks! The hard reset worked. Whew.
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DesertRose
 Post subject:
PostPosted: Sun Sep 02, 2007 6:51 pm 
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Joined: Thu May 17, 2007 9:39 pm
Posts: 6
Updated update:

My Garmin failed totally today. Started giving crazy directions then not able to communicate w/satellites. Resetting didn't help. Had the Geek Squad look at it, they said it's a goner :cry:
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johnhines
 Post subject:
PostPosted: Thu Nov 15, 2007 8:39 pm 
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Joined: Thu Oct 18, 2007 11:19 am
Posts: 7
My condolences. I don't know what I'd do with my Nuvi! Did you get an extended warranty or anything?
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hobieron
 Post subject:
PostPosted: Thu Dec 20, 2007 10:00 pm 
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Joined: Wed Dec 19, 2007 10:18 pm
Posts: 25
Location: Southeast Pennsylvania
Don't give up yet. Call Garmin. I have an SP330. At 13 months (ie 1 month out of warrantee) the battery quit. I was standing outside my car holding the unit and boom, it died. I plugged it into the car and it ran. All other functions worked fine. I left it on charge for hours and still no battery. So I called Garmin and they could not have been nicer. After joking around for a bit, they volunteered to fix it for free. He gave me an RMA number, I shipped it back and within the week I got a rebuilt unit back working perfectly.

I have to say, Garmin does things right. I appreciate the opportunity to get the word out on this board. Thanks :D
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